GoDuro Terms of Service
Last updated: September 3, 2026
These terms are the agreement between GoDuro and the company that uses it. They are written to be read, because terms nobody reads protect nobody. If any part of this is unclear, write to us and ask before you rely on it.
By creating a company on GoDuro, signing in, or using the app, you agree to these terms. If you are agreeing on behalf of a business, you are confirming that you are allowed to bind that business.
1. What GoDuro is
GoDuro is work management software for crews. It records the work you assign, the equipment you enter, the maintenance schedules you set, the hours your people clock, and the notes and photos they attach. It shows you what you have told it, when you ask.
GoDuro is a record and a reminder. It is not a supervisor, an inspector, a mechanic, or a safety system. It does not operate machinery, inspect equipment, verify that work was performed correctly, or know anything about your equipment that you have not entered.
2. Equipment maintenance is yours
This section matters more than any other, so it is early and it is plain.
Maintaining your equipment is your responsibility as its owner or operator, and it stays your responsibility whether or not GoDuro works, whether or not a reminder arrives, and whether or not anybody looks at the app. GoDuro shows you schedules that you created, based on intervals that you chose and meter readings that you or your crew entered. It cannot know whether a machine is safe to run.
In particular, and without limiting the above:
- A schedule in GoDuro is not an inspection. An item showing as current means nobody has recorded work against it lately and its interval has not elapsed. It does not mean the machine has been looked at, and it does not mean the machine is sound.
- The intervals are yours, not ours. Any interval GoDuro suggests is a starting point offered for convenience. Your manufacturer's service schedule, your operating conditions, and any applicable regulation govern — not our default. Where they disagree, follow the manufacturer.
- An item with no interval, or an interval GoDuro cannot count, never comes due. The app says so on screen where it happens. It is still your job to service that machine.
- A missed, late, or undelivered notification changes nothing about your duty. See section 4.
- Meter readings and service records are only as good as what was entered. GoDuro does not read your machines and cannot detect a wrong number, a skipped entry, or a service that was recorded but not performed.
You are responsible for complying with every law, regulation, manufacturer instruction and industry standard that applies to your equipment and your operation, including inspection, guarding, lockout, and operator qualification requirements. GoDuro does not assess or assure compliance with any of them.
3. Your people, your records, your obligations as an employer
GoDuro records hours when your crew clocks in and out. It counts time. It does not calculate wages, overtime, breaks, or anything else that depends on employment law, and it is not a payroll system or a system of record for wage-and-hour compliance. Overtime and pay are worked out by your payroll provider.
Keeping accurate and complete time records is a legal duty that belongs to you as the employer. You should keep your own records and not rely on GoDuro as your only copy. If a clock-in is missed, corrected, or entered wrongly, the record in GoDuro will be wrong, and correcting it — and paying people correctly — is yours.
You are likewise responsible for your obligations to the people who use GoDuro on your behalf: employment and labor law, workplace safety, training, supervision, minimum-age rules, and telling your workers what the app records about them. Our Privacy Policy describes what that is.
4. Notifications are a convenience, not a delivery guarantee
GoDuro sends notifications through Apple's and Google's notification services, over networks and to devices we do not control. We do not guarantee that any notification will arrive, arrive on time, or arrive at all. A phone can be off, out of range, out of battery, set to silence notifications, or have GoDuro's notification permission switched off.
Do not build a process that depends on a notification arriving for anything that matters. Nothing safety-critical, time-critical, or legally required should have a push notification as its only trigger.
5. Translation between English and Spanish
GoDuro translates tasks, comments and notes between English and Spanish automatically, on the device, so a bilingual crew can read the same work. This is a machine translation and it can be wrong, incomplete, or misleading, particularly with trade terms, brand names, abbreviations, slang and safety instructions.
Do not rely on a machine translation for a safety-critical instruction. The original text is always kept and shown alongside the translation so that anyone can check it, and the glossary lets you fix or lock terms that must always read the same way. Where a translation matters, have a person who reads both languages confirm it. A translation GoDuro produced is not a statement by the person who wrote the original.
6. Trial, payment and cancellation
New companies get a free trial as described on our website at sign-up. No payment method is required to start it, and nothing is charged unless you choose to subscribe.
If you subscribe, you are billed per active person per month at the price shown at the time you subscribe. A subscription renews automatically each month until you cancel, and you can cancel at any time; your subscription then runs to the end of the period you have already paid for. Fees already paid are not refunded except where the law requires it. We will give reasonable notice before any price change, and a price change never applies to a period you have already paid for.
7. What you may not do
- Use GoDuro to break the law, or to hold or send content you have no right to hold or send.
- Upload manuals, procedures, images or other material you do not own or have permission to use. If you upload a manufacturer's manual, that is between you and the manufacturer, and you confirm you are entitled to do it.
- Share a login. Accounts belong to people, which is what makes the record of who did what worth anything.
- Try to reach another company's data, probe or interfere with the service, or work around its access controls.
- Resell GoDuro, or use it to build a competing product.
8. Your content stays yours
Your tasks, photos, records, documents and everything else you put into GoDuro remain yours. You give us permission to store, process, transmit and display that content only as far as it takes to run the service for you, to back it up, and to support you when you ask.
Content you upload for conversion — an operating guide, for example — is processed to turn it into something the app can show your crew. We do not use your content to train models for anyone else, we do not sell it, and we do not share it with advertisers.
9. Availability, backups and your own copies
We work to keep GoDuro running and we do not promise it will be available without interruption. Maintenance, outages, network failures, and problems at our infrastructure providers all happen.
Backups are a convenience, not a guarantee. We do not warrant that any particular backup exists, is complete, or can be restored. You should keep your own copies of anything you cannot afford to lose. The app lets your management take a backup and export records at any time, and we encourage you to do so on a schedule that suits your business.
10. Disclaimer of warranties
GODURO IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY NOTIFICATION, REMINDER OR SCHEDULE WILL BE DELIVERED OR ACCURATE; THAT ANY TRANSLATION WILL BE ACCURATE; OR THAT ANY DATA WILL BE PRESERVED, BACKED UP OR RECOVERABLE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GODURO AND ITS OWNERS, EMPLOYEES AND SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, EQUIPMENT DAMAGE, PROPERTY DAMAGE, PERSONAL INJURY, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE GODURO, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
WITHOUT LIMITING THE ABOVE, WE ARE NOT LIABLE FOR ANY MAINTENANCE THAT WAS NOT PERFORMED, PERFORMED LATE, OR PERFORMED INCORRECTLY; FOR ANY EQUIPMENT FAILURE OR DAMAGE; FOR ANY INJURY; FOR ANY NOTIFICATION THAT DID NOT ARRIVE; FOR ANY TRANSLATION THAT WAS WRONG; OR FOR ANY PAYROLL, WAGE, OR RECORDKEEPING CONSEQUENCE OF THE TIME RECORDS IN THE APP.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO GODURO IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS, WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED.
12. Indemnity
You agree to defend and indemnify GoDuro against claims, losses and costs arising from your use of the service, your content, your equipment, your employment of the people who use it, or your breach of these terms — except to the extent the claim arises from our own wrongdoing.
13. Suspension and ending the agreement
You may stop using GoDuro at any time. We may suspend or end an account that breaches these terms, that is not paid for, or that puts the service or other customers at risk. Where circumstances allow, we will tell you first and give you a reasonable chance to export your data.
14. Governing law
These terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules, and the courts located in Missouri have exclusive jurisdiction over any dispute — except that either of us may seek an injunction wherever necessary to protect our rights.
15. Changes to these terms
If these terms change, the "Last updated" date above will be revised, and we will give notice of a material change through the app or by email before it takes effect. Continuing to use GoDuro after that means you accept the change.
16. Language of these terms
These terms are published in English and in Spanish. The two are meant to say the same thing; if they ever disagree, the English version is the one that governs. Ver estos términos en español.
17. Contact
Questions about these terms can be sent to: legal@go-duro.com